Community Forum

Towing, auto repair and rental suppliers are critical to get you back on the road after an accident. But unfortunately, there are some suppliers in the auto insurance system who take advantage of consumer vulnerabilities and overcharge or cause delays.

With fraud on the rise in general across Canada, it’s important to know what to do if you’re in an accident or your vehicle needs damage repaired – and how to spot any red flags.

Fraud is a systemic issue, and the towing and repair industries are often players in a complex fraud network that puts customers at risk while increasing their insurance premiums.

To help ensure you don’t fall victim to a common scam, call your insurance company or broker immediately following an accident. Avoid signing any blank work order forms or agreements from tow, repair or rental vendors.